Reparations Club is an independently Black-owned and operated business. Our small team is works tirelessly to make sure you have the best customer experience possible, both online and IRL—our loyal customers and their 5-star reviews (except for this one guy...) can attest to that!
That said, sometimes things happen that are beyond our control. If you have any issues at all, just let us know and we will do our best to make it right.
Open Tues - Sat 11-6pm, Sun 12-5pm
(or by appointment)
323-591-0012 | @reparations.club
How to Contact Us
By Phone: 323-591-0012 (Tue-Fri 11am - 6pm PST)
By E-mail: email@example.com (all day, errday)
While we've noticed things getting better (or maybe we're being optimistic), USPS is still experiencing delays with scanning and delivering some packages.
Standard/Priority Mail is insured by default, and the surest way to receive your packages on-time. Economy/Media Mail shipments are the most delayed, and unfortunately we cannot guarantee shipping times for economy shipments. These are shipping estimates based on recent delays:
You can read more about USPS's current plight—and why it's so important that we continue shipping through them, rather than private carriers—here.
Average Processing time: Same-day or 1-3 days
USPS Priority Mail: 1-3 business days
USPS Media Mail: (West Coast) 2-5 business days (avg. 3 days)
USPS Media Mail: (Rest of US) 3-10 business days (avg. 5 days)
If you do not receive your order within these time frames, or if you believe your package is lost in the ether, we are always happy to investigate further or send a replacement whenever we can. Please note that while you will receive tracking numbers,
Note: Economy/Media Mail shipments are uninsured; once the item has been marked as DELIVERED by USPS, we can not guarantee any responsibility for any lost or stolen packages (we would have no recourse to recoup the loss of inventory and replacement shipping charges), but we will do whatever we can to help. Only expedited and Priority Mail shipments may be insured by USPS.
If you would like to ship via another method, please get in touch.